Client Work
Production systems built for real enterprise operations
Across supply chain, eCommerce, AI automation, and data - 13 years of implementations that run in production, not just in a slide deck.
Modernizing order management at SSENSE using Kibo OMS
SSENSE, one of North America's most recognized luxury fashion platforms operating across 114 countries with sites in English, French, Chines...
Implementing advanced WMS for SSENSE with HighJump and Dematic
SSENSE, a premier digital commerce retailer specializing in luxury fashion, streetwear, and independent designers, required a modern integra...
Transforming production support for SSENSE: 3 hours of downtime reduced to 20 minutes
SSENSE's operations were being disrupted by more than 3 hours of system downtime every day - causing order processing errors, data inconsist...
Streamlining e-commerce payments for SSENSE with event-driven architecture
SSENSE, a multi-brand luxury fashion retailer headquartered in Montreal and operating across 114 countries, was experiencing payment process...
Building an in-store appointment and guided shopping platform for a major e-commerce retailer
A prominent e-commerce giant needed a comprehensive in-store experience platform that allowed customers to schedule appointments, be paired ...
Consolidating 13,000+ products across merged entities with Akeneo PIM
Following mergers with PrimeSource and City Line Distributors, Navis Food Partners was managing over 13,000 unique products across two separ...
Enterprise warehouse modernization with Korber WMS
A major retail and distribution business needed to modernize its warehouse management infrastructure to support operational growth and meet ...
Bridging Kibo OMS and Zendesk for real-time order access inside support tickets
A client's support team was spending significant time switching between Kibo OMS and Zendesk to manually retrieve and transcribe order infor...
Embedding live Kibo order data inside Salesforce for faster customer support
A client's support teams were losing significant time to manual order information retrieval across Kibo OMS and Salesforce. The administrati...
Replacing Kibo's native search with Algolia for real-time, multilingual product discovery
A prominent e-commerce client was experiencing fundamental limitations with the native search capabilities of their Kibo-powered store. The ...
Building a next-generation healthcare operations platform for HealPros
HealPros is a U.S.-based healthcare services company that combines proactive outreach with coordinated in-person visits from community healt...
iResponsive played a great role in the launch of one of our key initiatives. With tight deadlines to work with, they were always prompt and delivered exactly what was needed.
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